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Editorial questions, corrections, partnerships — every message gets a human reply, usually within two business days.
Editorial
Got a question we haven’t answered yet, or spotted a mistake in a guide? Email us and we’ll usually reply within two business days.
Press & partnerships
Press enquiries, podcast invitations, and partnership pitches. We respond to everything, even when the answer is no.
Reader corrections
If we’ve got something wrong, a recycling rule, a number, a date, please let us know. We update affected articles and add a short note when we do.
Response window
Two business days for most messages, longer in late August. We don’t use auto-replies and we don’t send canned answers.